Thank you for shopping at Purah Fashion! We are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below for details on how we process and deliver your purchases.

1. Processing Time

• All orders are processed within 1-2 business days of receiving payment.
• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Time

• We aim to deliver your orders within 7 days from the date of order confirmation.
• Delivery times may vary depending on your location and unforeseen circumstances, such as weather conditions or carrier delays.

3. Shipping Charges

• Shipping charges are calculated at checkout and depend on the delivery location and order weight.
• Any additional charges, such as customs duties for international shipments, are the customer’s responsibility.

4. Delivery Locations

• We ship across India. International shipping is currently unavailable.
• If we are unable to deliver to your location, we will notify you immediately and issue a full refund if payment has already been made.

5. Order Tracking

• Once your order is dispatched, you will receive an email or SMS with tracking details.
• You can use the tracking number provided to check the status of your delivery.

6. Delayed or Lost Shipments

• If your shipment is delayed beyond the estimated delivery time, please contact us at info@purahfashion.com for assistance.
• In the rare event of a lost shipment, we will work with the carrier to resolve the issue and offer a replacement or refund if necessary.

7. Undeliverable Packages

• If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you for reshipment. Additional shipping charges may apply.